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FREE SHIPPING ON ALL ORDERS OVER 50*

Policies Summary

GlowShift’s goal first and foremost is to ensure complete satisfaction with your purchase! We take great pride in the quality of our products and the exceptional service that we provide to our customers. Outlined below are some important highlights to our policies that you as the customer agree to during the checkout process. Detailed policy page links can be found at the bottom of each summary as well.

Store Policies

  • Coupon codes must be entered at the time of sale to receive a discount.
  • Sales Tax is automatically applied at checkout in accordance with applicable state law based on shipping destination.
  • Order Changes or Cancellation Requests are subject to timeline and adhere to the contact deadlines within the policy.
View the entire Store Policies by clicking here.

Shipping

  • Orders over $50.00 shipping within the Contiguous United States automatically qualify for Free shipping.
  • All qualifying orders placed and paid for before 3 pm EST Monday through Friday will be shipped the same day.
  • Orders that meet the required guidelines may be shipped to an alternative address.
  • Fulfillment error or damaged packages must be reported to GlowShift within 30 days of delivery. GlowShift will remedy the matter as expeditiously as possible.
  • Warranty shipping is only valid in the Contiguous United States.
  • For defective products, GlowShift will cover all shipping charges to and from your shipping location within 60 days of the delivery date.
  • After 60 days, you are responsible for sending defective products back to us and GlowShift will pay for the return shipping cost.
  • Please insure your package, as we cannot refund or replace items lost or damaged in transit.
  • Insurance is crucial because we do not assume responsibility for packages lost in transit during returns.
View all Shipping Policies in detail by clicking here.

Returns & Exchanges

30-Day No-Hassle Returns & Exchanges
  • Contact GlowShift within 30 days of delivery to set up a return or exchange.
  • All Sales are final 30 days after delivery.
  • All Returns must have a Valid RMA number. RMA numbers are valid for 15 days from issue date.
  • The customer is responsible for the cost of shipping the item back to us.
  • Please insure your package, as we cannot refund or replace items lost or damaged in transit.
  • Insurance is crucial because we do not assume responsibility for packages lost in transit during returns.
  • Orders placed from November 1st through December 25th qualify for an extended holiday return period; simply contact us by January 31st.
View our Returns & Exchanges Policy in detail by clicking here.

Warranty Policy

GlowShift Gauges, LLC ("GlowShift") warrants to the original retail consumer purchaser, and not any other purchaser or subsequent owner, that this Product will be free from defects in material or workmanship for a period of one (1) year from the purchase date.

For a period of one (1) year from the date of purchase, at no charge to the Purchaser, GlowShift will repair or replace this Product if it is determined by GlowShift to be defective. After the warranty period, the Purchaser must pay all charges for parts and labor.

Coverage under this warranty is only valid within the United States, including its territories, as well as in certain other countries. Purchasers should check our website, www.GlowShift.com, to determine the warranty coverage in the countries in which they are located.

GlowShift does not warrant the installation of the Product, which is the sole responsibility of the Purchaser. Installation should be done by licensed professionals. Improper installation may cause damage to the Product and any vehicle in which it is installed, and may cause burns and electrical injury to individuals. GlowShift’s warranty does not cover any expenses incurred in removing Products that are defective or re-installing replacement Products in their place.

During the warranty period, to have the Product repaired or replaced, the Purchaser must return the Product, freight prepaid by the Purchaser, to GlowShift (but for customers in the contiguous United States, GlowShift will pay the shipping charges if any Product fails during the first sixty (60) days after purchase). The Product must be returned in its original carton or in a similar package affording an equal degree of protection. GlowShift will return the repaired or replaced Product, freight prepaid, to the Purchaser. GlowShift does not provide Purchasers with temporary replacement units during the warranty period or at any other time.

This limited warranty is non-transferable and will automatically terminate if the original retail consumer purchaser resells the Product or transfers the vehicle in which the Product is installed. An “original retail consumer purchaser” is a person who originally purchases the Product, or a gift recipient of a new Product that is in its original packaging and unopened.

View the entire Warranty Policy by clicking here.

Privacy Policy

In order to better provide you with numerous products and services, we collect two types of information about our visitors: Personally Identifiable Information and Non-Personally Identifiable Information. In order to provide you with an efficient, expedient and customized buying experience, we may collect various forms of personally identifiable information and non-personally identifiable information while you use our website.

Personally Identifiable Information

Personally Identifiable information lets us know the specifics of who you are. Personal information is requested when you register and set up an account, order a product or service, register for a shopping list, enter contests or sweepstakes, fill out surveys, or send us feedback. This information might include, but is not limited to the following: name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information. With this information, we can fill your orders and better provide you with personalized services. We never share, sell or disclose your personally identifiable information to any other third party, companies or sources.

Non-Personally Identifiable Information

Non-Personally Identifiable Information does not by itself identify a specific individual. We gather certain information based upon where you shop on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the website's Uniform Resource Locator ("URL") that you previously came from, which URL you go to next, what browser you are using, your browsing experience, categories and products viewed, and your Internet Protocol ("IP") address. Our platform compiles aggregated data about site traffic and interactions in order to offer better personalized experiences as well as more tailored products in the future. We share Non-Personally Identifiable Information with third party marketing companies to better your online experience with us.

View the entire Privacy Policy by clicking here.